This article covers guidance for the PEC-AS-0006 error message. You can find guidance for our other error codes here: PEC Errors.
What does it mean?
You’ve had too many failed login attempts. To keep your account secure, we've now locked it.
What can I do?
- Send a message to our support team, they'll help unlock your account.
- To prevent this happening in future, we have some handy tips: make sure you enter your password and email address correctly; check any autofill tools for spelling mistakes; don't use a VPN or proxy; turn off iCloud private relay if you use it.
I'm still having problems
If you've followed the troubleshooting guidance above and you're still having difficulties, click below to send a message to our Support Team.