This article will guide you through removing multi-factor Authentication (MFA) from your Prolific account. This will increase the chances of someone getting unauthorized access to your Prolific account, so please consider this carefully before proceeding.
1. Log in to your Prolific account as normal
2. Click on your initials in the upper right-hand corner of the Prolific page
3. Go to your 'Account' page
4. You’ll see a ‘multi-factor authentication’ option, click the button to ‘Remove’
5. You’ll then see a ‘Remove MFA’ pop-up, and will need to re-enter your account password. Click ‘Remove MFA’
6. You’ll then see a ‘Authenticate to continue’ screen, prompting you to check your authenticator app.
7. Enter the 6-digit code from your authenticator app, into the field provided, and click ‘Continue’. If you do not have access to your authenticator app, click ‘Try another method’ and enter your unique Recovery code
8. Once you’ve successfully verified, you’ll see the following pop-up, confirming that MFA has been removed from your account.