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I've received a message from Prolific in my inbox. Is this legitimate?

Updated over 2 weeks ago

Occasionally, Prolific may communicate directly with participants via our messaging service.

All correspondence sent by Prolific will be sent from the following IDs:

1. 5bdb32d43d7077000127bccc
2. 601bc7bda43df85b211b2734
3. 5ed6502170d30105170ff525
4. 602b87e03306192c9deea264
5. 67ab6b6f9fb8bc4e7d9654d8
6. 664b12e29e076fd031b9c2fc
7. 668e593793449803e5e22870
8. 66a0b2ec8747ed028402e05f
9. 65c1f9cef3aa724a71c8616c
10. 68519274497fdd597a396265
11. 6852b6f36f2919876a05e96c

12. 68ef8ec2fca7debab90a77bb

13. 664b185a9a8890f5feb201bc
14. 6908fdc1a35d6589116cbef2
15. 6908fe344c8f7388aa4f2150
16. 690cfff6d0ad9828234bf346
17. 6737648577a96cc28696889f

18. 68935559942cb5134fb2287f

This ID can be found at the top of the message and in the left side panel, as below:

If you receive a message claiming to be Prolific that does not originate from this ID, please contact our Support Team immediately via our chatbot and do not reply to the message.

In our communication, we will never ❌

  • Ask for any login details

  • Ask for identity verification or personal documents

  • Ask for any personal information

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