Can my payments be in US Dollars (or another currency)?
Can researchers offer gift cards or vouchers rather than payment on Prolific?
If a researcher has requested personal details from you in order to pay you via another method, please contact our Support Team using the button at the bottom of this page.
How can I change my cash out email?
I tried updating my cash out email address but it told me to wait 48 hours
Do I have to pay Paypal fees when I cash out?
Does my Prolific account email have to match my PayPal email?
What's the minimum cash out amount?
How often can I cash out?
My instant cash out didn't go through and is now pending
Although most instant cashouts will come through straightaway, sometimes they can take up to 24 hours.
Occasionally, PayPal has issues processing instant cashouts. In these cases, the cashout is added to our queue to be processed on our next cashout day (Tuesday and Friday afternoon GMT). If it's been 35 days and your payment still hasn't arrived, please contact support via the button below.