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How can I contact a researcher?

In some cases, you may wish to contact a researcher about a study submission.

To contact a researcher, you can use our internal messaging system. Here's how:

  • Head to the submissions page on your account
  • Find the submission you'd like to message the researcher about, and click the envelope button, as below:


  • Choose a category for your query, then type your message in the box below, and press Send.

Contact resarcher screenshot.png

  • When a response is provided by a researcher, you can locate this by clicking the envelope icon in the top menu bar on your account:


  • Here, you'll see your messages to the researcher, and you'll be able to communicate with the researcher to resolve any queries you may have:


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