Prolific

How do I cash out on Prolific?

When can I cash out?

Troubleshoot common cash out problems, from a greyed out button and the 72 hour wait to PEC-U-0001 errors, returned payments, and when to contact PayPal directly.

I'm having issues cashing out

I've cashed out to the wrong PayPal

Find out when to expect your cash out, troubleshoot a payment that hasn't arrived, and understand why a payment might get returned to your Prolific account.

My payment hasn’t arrived or was returned

Answers to common questions about cashing out with PayPal, including fees, Hyperwallet, and matching your account details.

Cashing out with PayPal: FAQ and troubleshooting

Cashing out requires being physically located in your country of residence, here's what to do if you've moved or you're traveling.

Can I cash out while outside of my country of residence?

How do I update my cash out email?

Maintenance Window: Sun 25 Oct, 06:00 - Sun 25 Oct, Sun 25 Oct, 12:00 UTC

Planned maintenance: Cash-outs and PayPal linking briefly unavailable

Cashing out

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