Prolific

Account help

Why is my participant account on hold?

I forgot my password

I can't login to my account

I deleted a previous account and now can't verify my phone number

Why have I been asked to recheck my identity?

Account access

Account protection on Prolific

Multi-factor authentication (MFA)

I'm moving countries; can I keep my account?

How do I close my account?

I’ve lost access to my authenticator app, and I don’t have my recovery code

How do I update my email address?

Account settings and management

PEC-AB-0002 error

PEC-AB-0003 error

PEC-AB-0004 error

PEC-AS-0005 error

PEC-AS-0006 error

PEC-PV-0001 error

PEC-SUB-0002 error

PEC-U-0001 error

PEC-WTV-0005 error

PEC-SUB-0010 error

PEC-SUB-0011 error

PEC-SUB-0013 error

Errors

Are multiple accounts per household allowed?

Account FAQ's

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Privacy and Legal

Cookies Policy

Accessibility Statement

Participant Terms

T&Cs

Prolific Research

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